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Privacy policy
Your privacy is critically important to us. At Linkcorp, we have a few fundamental principles:
- We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
- We store personal information for only as long as we have a reason to keep it.
- We aim to make it as simple as possible for you to control what information is shared publicly (or kept private) and permanently deleted.
- We aim for full transparency on how we gather, use, and share your personal information.
- You can delete your account at anytime by login to your profile
Below is our Privacy Policy, which incorporates and clarifies these principles.
Who We Are and What This Policy Covers
Linkcorp’s MyHighStreet network of apps / websites brings the local retailers, salons, cafes, restaurants and professional service providers on your high street, to your phone, tablet, iPad, or other mobile device on a 24/7 basis, making them even more accessible. Providing customers with click & collect, delivery options and appointment bookings, all from the convenience of your phone. Our mission is to transform the traditional e-commerce landscape and to build connected digital high streets.
This Privacy Policy applies to information that we collect about you when you use:
- Any of our mobile applications for Android and iOS;
- Our websites (including thelinkcorp.com/.com, myhighstreet.app/ .net, anydomain.myhighstreet.app)
- Our other Linkcorp products, services, and features that are available on or through our websites (plans, the Payments feature); and
- Other users’ websites that use our Services, while you are logged in to your account with us.
- Information you may provide to us via API
Throughout this Privacy Policy we refer to our websites, mobile applications, and other products and services collectively as “Services.”
Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
What information Linkcorp collects on behalf of Businesses, participating in the MyHighStreet app network (“Suppliers”)
Required Information You Give to Us to open your account
We receive and store any information you enter on our platform and it is listed on the registration form. This includes information that can identify you ("personal" or “business” information), including first and last name, business name, company and VAT number if applicable, telephone number, country, email addresses, and address where the business or the organisation operates or person resides
The above information is required to be able to open an account for your business and give you access to the dashboard and admin panel.
To receive payments, you will need to open a Stripe account.
Stripe has been audited by a PCI-certified auditor and is certified to PCI SERVICE PROVIDER LEVEL 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and practices to maintain a high level of security.
WE DO NOT HAVE ACCESS TO OR STORE ANY PAYMENT DATA.
Why and how do we use your personal data?
We only use your information where you have given us your consent, where it is necessary to deliver the services you have requested, where it is necessary to exercise or comply with legal rights or obligations, or for normal business purposes of the kind set out in this policy. At all times we handle your data in strict compliance with GDPR regulations.
How do we keep your personal data secure?
Keeping your personal data secure is our highest priority. We limit access to only those Suppliers who have to come into contact with your information in order to deliver the services or products you have purchased.
Unfortunately, no website or app can guarantee complete security but we have created an organisation-wide security programme designed to keep your personal data as safe as possible. It uses a range of technical, organisational and administrative security measures and best-practice techniques, depending on the type of data being processed. For example, the computer systems we use to store your data have access limitations and in-cloud based servers that use industry-standard disc encryption. We use TLS and HTTPS encryption to protect your personal data when we transfer it across the internet.
How long do we store your personal data?
We only keep your data for as long as we need it or are required to for legal reasons. After that period we will either delete the data securely or anonymise it so that it does not identify you. We treat data differently depending on what it is used for.
When is your information accessed by third parties?
The Linkcorp Platform only allows your personal information to be accessed where you
- ask us to,
- where it is a necessary part of doing business with you and providing you with the services, or
- where we need to for legal reasons.
The Suppliers you book with MyHighStreet app network have access to your data in order to provide the service or product you have purchased.
Where do we store your information?
We store the information we collect from you on secure servers in various locations, depending on where you are in the world when you access our Platform.
These servers are provided and/or supported by licensed third parties, carefully selected by us who are fully compliant with GDPR rules.
What are your choices and rights?
If you have a MyHighStreet account, you can access, edit or delete personal data associated with your profile at any time by going to your Profile.
You also have rights in relation to the personal data we have about you, which we explain in more detail below. You can exercise these rights by getting in touch with us by emailing us at support@thelinkcorp.com.
You have the right to ask us for a copy of your personal data; to correct, delete or restrict processing of your personal data; and to obtain the personal data you have provided to us in a structured, machine readable format. In addition, you can object to the processing of your personal data in some circumstances, for example where we do have to process the data to meet a contractual or other legal requirement. Where we have asked for your consent, you may withdraw consent at any time.
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep. If you have any unresolved concerns, you have the right to complain to a data protection authority.
Security
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so. We monitor our Services for potential vulnerabilities and attacks.
Choices
You have several choices available when it comes to information about you:
- Limit the information that you provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services may not be accessible.
- Limit access to information on your mobile device: Your mobile device operating system should provide you with the option to discontinue our ability to collect stored information or location information via our mobile apps. If you choose to limit this, you may not be able to use certain features, like geotagging for photographs.
- Opt out of marketing communications: You may opt out of receiving promotional communications from us. Just follow the instructions in those communications or let us know. If you opt out of promotional communications, we may still send you other communications, like those about your account and legal notices.
- Set your browser to reject cookies: At this time, Linkcorp does not respond to “do not track” signals across all of our Services. However, you can USUALLY CHOOSE to set your browser to remove or reject browser cookies before using Linkcorp’s websites, with the drawback that certain features ofLinkcorp’s websites may not function properly without the aid of cookies.
- Close your account: While we would be very sad to see you go, you can close your account if you no longer want to use our Services. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above — for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.
Your Rights
If you are located in certain parts of the world and countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.
European General Data Protection Regulation (GDPR)
If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
- Request access to your personal data;
- Request correction or deletion of your personal data;
- Object to our use and processing of your personal data;
- Request that we limit our use and processing of your personal data; and
- Request portability of your personal data.
Contacting Us About These Rights
You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you are not able to or you would like to contact us about one of the other rights, please email webmaster@thelinkcorp.com
When you contact us about one of your rights under this section, we will need to verify that you are the right person before we disclose or delete anything. For example, if you are a user, we will need you to contact us from the email address associated with your account. You can also designate an authorized agent to make a request on your behalf by giving us written notice.
Other Things You Should Know (Keep Reading!)
Ads and Analytics Services Provided by Others
Ads appearing on any of our Services may be delivered by advertising networks. Other parties may also provide analytic services via our Services. These ad networks and analytics providers may set tracking technologies (like cookies) to collect information about your use of our Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyse and track usage, determine the popularity of certain content, and deliver ads that may be more targeted to your interests. Please note this Privacy Policy only covers the collection of information by Linkcorp and does not cover the collection of information by any third-party advertisers or analytics providers.
Third-Party Software and Services
If you would like to use Payments (powered by Stripe), provided by third parties, please keep in mind that interacting with them may mean providing information about yourself (or your app /site visitors) to those third parties. For example, some third-party services may request or require access to your (yours, your visitors’, or customers’) data via a pixel or cookie. Please note that if you use the third-party service or grant access, your data will be handled in accordance with the third party’s privacy policy and practices. We do not own or control these third parties, and they have their own rules about information collection, use, and sharing, which you should review before using the software or services.
Privacy Policy Changes
Although most changes are likely to be minor, Linkcorp may change its Privacy Policy from time to time. Linkcorp encourages visitors to frequently check this page for any changes to its Privacy Policy. Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy